Scrapping your car with Scrap.Car is a quick and easy process. We’re here to answer any questions you may have to make sure everything goes smoothly. Browse the most frequently asked questions below, or if you can’t find what you’re looking for, don’t hesitate to contact us.
General
What types of vehicles do you accept for scrapping?
We accept a wide range of vehicles including cars, vans, and trucks, regardless of condition – whether they’re running or not.
How is the scrap value of my car determined?
The scrap value is calculated based on factors like the car’s weight, age, model, and current market demand for its parts and metal content.
What do I need to provide to scrap my car?
You’ll need to provide your vehicle registration number, proof of ownership, and personal identification to ensure a smooth and legal transfer process.
How do I get paid for my scrap car and is it safe?
Will you collect my car for scrapping and is there a charge?
Documentation
What documents do I need to scrap my car?
In order to scrap your car, you will need to provide the following documents:
- A valid V5C registration certificate (or a letter of authority if you don’t have the V5C)
- Proof of ID (e.g. driving licence, passport)
I've lost my V5C. Can I still scrap my car?
Yes, you can still scrap your car if you’ve lost your V5C. You will need to apply for a replacement V5C from the DVLA before you can scrap your car.
How can I get a certificate of destruction?
We can provide a certificate of destruction (C.O.D) once your vehicle has been scrapped at an authorised treatment facility (A.T.F), usually within ten working days of collection.
You will need to request a C.O.D. to be issued before your vehicle is confirmed for collection by our transport team.
If you would like a C.O.D, please call us on 01706 577 574.
How do I get paid for my scrap car?
Payment is made via a secure BACS transfer.
Depending on your bank or building society, it may take up to 48 hours to clear through to your account.
Payment details only can be taken over the phone, and providing we have your details on file; payment will be processed the following working day.
What do I need for payment?
As in line with the scrap metal dealers act, we provide a fast and secure bank transfer.
We need your bank/ building society name, account number and sort code to make payment.
Never provide your long card number or CVV to a collection driver.
Why hasn't my payment cleared?
With BACS transfer, payment can take up to 48 hours to clear and is usually received the following working day.
Payment by cheque can take anywhere from 2-4 working days to be deposited into your account.
If payment still hasn’t been made, contact our accounts team on 01796 577 574 for further assistance.
Can you collect my scrap car when I'm not there?
If you’re at work or out of town.
As you, the registered keeper, is not present, we will need a valid photo ID from someone you can trust.
They will have to be present at the vehicle’s location to handle collection with transport.
Can I change the date of my scrap car collection?
If your availability suddenly changes, do not worry; we can still accommodate you.
Please notify us ideally before the collection day if you need to change your collection time.
We will then arrange another suitable collection date for you.
Do you collect on bank holidays?
We cannot guarantee a collection on bank holidays, however, our network of vehicle recyclers can pick up and scrap vehicles every other day, with morning and afternoon slots available to our customers.